Privacy Policy

Last updated: December 9, 2025

Introduction

We respect your privacy. This Policy explains what personal information we collect on durodine.com, how we use it and how we protect it.

Information We Collect

• Contact & Account: name, email, phone, shipping & billing addresses.
• Payment: payment transaction details processed by gateways. We do not store card numbers on our servers.
• Usage & Technical: IP address, device data, cookies and browsing behaviour for analytics and fraud prevention.
• Order Data: products purchased, order history and delivery details.

How We Use Information

• To process and fulfil orders, communicate order updates, and provide customer support.
• To maintain and improve our services, website functionality and security.
• To detect and prevent fraud or abuse.

Sharing & Disclosure

We share data only with parties who help fulfil orders (logistics, payment processors) or when required by law. We do not sell personal data.

Cookies

We use cookies to improve user experience. You can disable cookies in your browser, but some site functions may not work properly.

Data Security & Retention

We implement reasonable security measures to protect personal data. We retain information as needed to fulfil purposes and comply with legal obligations.

Your Rights

You may request access, correction or deletion of your personal data by contacting complaints@durodine.com. Certain records may be retained when required by law.

Governing Law & Jurisdiction

Privacy matters are governed by Indian law and subject to the exclusive jurisdiction of courts in Hyderabad, Telangana.